Consumer Support

CFG is here to help! If you have comments or questions regarding CFG products, you can contact CFG Consumer Services by filling-out and submitting the help form or by calling the phone number listed below. If you have general questions regarding installation or cleaning and care of CFG products, our Frequently Asked Questions may provide you with answers.

Your trust and support is important to us, please review our Privacy Policy for any questions you may have regarding the treatment of personal information.

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1. Purpose

2. Subject
   -- Please Select -- Literature Product Information Request Contact From Sales Department Technical Assistance Warranty Other

3. Contact Information

4. First Name
   Last Name

5. Address

   For literature or warranty replacement parts please include a mailing address and phone number.

6. City
   State
   -- Please Select -- Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

   Postal Code

7. Daytime Phone
   - - For literature or warranty replacement parts please include a mailing address and phone number.

8. Email Address

9. Verify Email Address

10. Product Information

11. Model/Series Number
    Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

    Can't find the model or series number? Click here for help.

12. Color
    -- Please Select -- Antique Brass Antique Bronze Antique Nickel Autumn Black Black Opal Black Opal/Polished Brass Brushed Bronze Brushed Chrome Brushed Chrome/Chrome Brushed Chrome/Matte Black Brushed Nickel Brushed Nickel/White Brushed Platinum Brushed Platinum/Chrome California Orange (BC) Chrome Chrome/Black Chrome/Polished Brass Chrome/White Classic Brushed Nickel Classic Gold Classic Gold/Pebbled Cream Classic Stainless Classic Stainless/Matte Black Copper Ebony Elegant Purple (BC) Flourishing Yellow (BC) Glacier Graphite Grey, Light Grey, Silver Hammered Nickel Ivory Matte Black Matte Pewter Mediterranean Bronze Mediterranean Bronze Microban Metallic Nickel Nickel/Matte Black Oak Wood Oak, Rich Oil Rubbed Bronze Old World Bronze Paintable Pewter Platinum Platinum/Chrome Platinum/Polished Brass Polished Brass Polished Brass/Chrome Rouge Royal Blue (BC) Sand Sandstone Satin Nickel Satine Silver, Matte Soft Grip Black Spot Resist Brushed Nickel Spot Resist Brushed Nickel Microban Spot Resist Stainless Spot Resist Stainless Microban Spot Resist Stainless/Chr Spot Resist Stainless/SoftGrip Stainless Stainless Steel Stainless/Matte Black Tuscan Bronze Wheat White White, Luna Wood Wrought Iron Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

13. Are you the original owner?
    Yes No
14. Proof of Purchase Available?
    Yes No
15. Date Purchased
    / / (mm/dd/yyyy) Model number, finish and installation dates will help verify the correct model and generation of your Moen product. To facilitate your request, please complete as much information as possible or upload a picture.

16. Additional Information

17. Comments

18. Image(s)

    Have a picture to help illustrate your request? Upload up to 3 images below.
    Acceptable files include jpg, jpeg, pjpeg, gif, tif, tiff, png, doc

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

    If requesting full replacement product (including trim, accessories, faucets, and sinks) please attach pictures to facilitate the request. Proof of purchase may also be required.

    Maximum file size 5 MB

19. Preferred Method of Contact

20. Would you like us to respond to this message?

    1. Yes, contact me by email.
    2. Yes, contact me by phone.
    3. No reply is necessary.

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